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Executive Leadership Team Amy Brillinger BIO Chief Executive Officer Ben Fierer BIO Executive Director of Residential Jewel White BIO Director of People & Culture Cathy Hagens BIO Director of Administrative Services & Facilities Amanda Glatfelter BIO Director of Quality & Compliance Kathy Hansel BIO Financial Controller Allison Strathmeyer BIO Executive Director of Day Supports

ABOUT US Shadowfax is a private, non-profit human services agency that supports individuals with intellectual disabilities and autism. Our agency was founded in 1985 to provide high quality residential services throughout York County. In 1986, the agency supported 12 individuals in four homes. The residential services department now supports approximately 60 individuals in 20 homes and over 135 people are supported in a variety of day services — including supported employment, community participation supports, pre-vocational training, and life skills training. Meet our Board of Directors Meet our Leadership Team OUR MISSION Shadowfax’s mission is to be a leader for people with disabilities and their families. Through our dedicated team, we provide high quality self-directed supports to empower people in developing skills to live and thrive within their community. OUR VISION Inspiring a culture of innovation, accountability and sustainability to promote valued social roles for all people. OUR VALUES Empowerment Respect and Dignity Inclusion Integrity Collaboration Innovation Advocacy Growth-Minded OUR DEI MISSION Shadowfax is committed to comprehensively improving the work culture through the integration of diverse and progressive ideas and team member development. We will carry out this mission through free exchange of perspectives in an ethical and interdependent community of team members, the individuals we support, and our Board members. Inspiring valued social roles for all people.

Shadowfax Connect List Join our Connect List to stay informed about organizational updates, upcoming events, impact stories, and ways to get involved. Be the first to know what’s happening in our community. Join Shadowfax Connect ADDRESS 386 Pattison Street York, PA 17403 PHONE 717-854-7742 FAX General: 717-843-8198 Human Resources: 717-848-4518 FOLLOW

Amanda Glatfelter Amanda Glatfelter is a quality and compliance professional who is passionate about improving quality of supports for all individuals. She believes that we must be engaged in the process of measuring how well our services assist individuals in achieving an everyday life. Amanda started her career at a local non-profit as a direct support professional and program supervisor in 2013. She began working at Shadowfax in 2018 and currently holds an ODP Quality Management Certification. She is also an ODP Certified Investigator, CPR/First Aid Instructor, and Medication Administration trainer through the Department of Human Services. Amanda is a York County native and an active fisherwoman who enjoys visiting local breweries in her spare time.

Kathy Hansel As a Financial Controller, Kathy upholds the financial integrity of the corporation, maintains confidentiality, and complies with the financial department's internal controls and compliance risk management systems. Kathy and her team strive to be fiscally responsible for the corporation, books, and records, to make certain the corporation can provide services to individuals with disabilities. Kathy earned her Bachelor of Science degree in Accounting from Bloomsburg University. Kathy enjoys running, crafting, and spending quality time with her family.

Amy Brillinger In her role as the Chief Executive Officer, Amy possesses an unwavering commitment to continuous improvement. This is evidenced by her desire to uphold and embody the values of the Shadowfax mission: dependability, integrity, commitment, innovation, and collaboration. Amy also holds herself accountable to the individuals supported in our programs and their attainment of an everyday life. Equally as important to Amy is creating a positive work culture for the staff who have chosen to make a career at Shadowfax. A proud Penn State University alumna, Amy earned a Bachelor of Science degree in Business as well as a Master of Health Administration. She holds the designation of Senior Certified Professional from the Society for Human Resource Management (SHRM-SCP). In her leisure time, Amy enjoys road cycling, practicing yoga, and seeking new adventures!

Residential Services York, PA Our Residential Services provide individuals with a safe, supportive living environment that promotes independence, stability, and personal growth. Through individualized supports and compassionate care, we help residents develop daily living skills, build routines, and thrive within their homes and communities. Our approach focuses on dignity, choice, and inclusion, ensuring each individual receives the support they need while maintaining autonomy and a strong sense of belonging. Discover Just a Few of the Residential Supports We Offer Daily Living Supports Personal care and hygiene support Meal planning and preparation Medication management (as applicable) Household routines and responsibilities Skill-Building & Independence Life skills development Money management basics Decision-making and self-advocacy Community navigation Health, Safety & Well-Being Health monitoring and support Safety procedures and supervision Emergency planning Coordination with healthcare providers

BENEFITS PLANNING Our Benefits Planning services support individuals and families in understanding and navigating public benefits while pursuing greater independence and financial stability. Through personalized guidance and education, we help participants make informed decisions about employment, income, and benefits eligibility. Our goal is to reduce uncertainty, promote self-sufficiency, and empower individuals to plan confidently for their future while maintaining access to essential supports. certified benefits counseling Our Work Incentive Practitioner (WIP) certification strengthens our ability to provide accurate, individualized benefits counseling to the people we support. This certification ensures we can clearly explain how employment impacts Social Security benefits, Medicaid and Medicare, SNAP, and other work incentive programs. By offering reliable, person-centered guidance, we help individuals make informed decisions, reduce concerns about losing benefits, and confidently pursue competitive, community-based employment. Associate Director of Employment Oluwadamilola Odubunmi and Associate Director Melanie Watts are our two Work Incentive Practitioner (WIP)–certified team members. Both earned their certification in 2025, strengthening our agency’s capacity to provide accurate, up-to-date benefits counseling and individualized support.

Board of Directors Our Board members generously give their time and talents to support our mission. They are committed to our organization and the individuals who choose to accept our services. Kathleen Brown | Chairperson Traditions Bank Director of Mortgage Sales Kim Moyer | Past Chairperson Berkshire Hathaway Home Services | Homesale Realty Associate Broker Noemi Castillo Advocate Five Below/ Part-time Crew Member Jameson McFarlane Thaddeus Stevens College of Technology Professor of Computer & Networks System Anne Brozoskie The Schwartzbaum Family Foundation President & Board Member Amanda Eisenhart Coldwell Banker Realty Sales Associate John Katora Heffner Funeral Chapels & Crematory Vice President Bill Straw Alera Group Senior Vice President Amy Brillinger Shadowfax Corporation Chief Executive Officer Robert Boyer Board Member Emeritus

Current Job Openings CNAs are encouraged to apply for our Direct Support Professional positions. CNAs and DSPs who have some proficiency in American Sign Language are encouraged to apply! Associate Director of Day Supports Residential Associate Director Residential Direct Support Professional Full-Time Residential Direct Support Professional Part-Time - 20 Day Services Direct Support Professional Part-Time PRN Day Services Program Manager/Program Specialist Incident Management Coordinator Day Services Direct Support Professional Full-Time Residential Direct Support Professional Awake Overnight Inspiring valued social roles for all people.

HOLIDAY SCHEDULE January 2026 - December 2027 OFFICE 2026 Jan 1 – New Year’s Day Jan 19 – Martin Luther King Jr. Day Feb 16 – Presidents’ Day May 25 – Memorial Day June 19 – Juneteenth July 3 – Independence Day Sept 7 – Labor Day Nov 26 – Thanksgiving Day Nov 27 – Thanksgiving Dec 25 – Christmas RESIDENTIAL 2026 Jan 1 – New Year’s Day Jan 19 – Martin Luther King Jr. Day Feb 16 – Presidents’ Day May 25 – Memorial Day June 19 – Juneteenth July 4 – Independence Day Sept 7 – Labor Day Nov 26 – Thanksgiving Day Nov 27 – Thanksgiving Dec 25 – Christmas

Our Services At Shadowfax, we support services designed to empower individuals and strengthen independence, inclusion, and quality of life. DAY SUPPORTS Our Day Program is for adults who want to learn new skills, connect in the community, grow individually, and achieve personal success. We provide a variety of recreation and social activities to ensure fun and fulfilling days in a comfortable, friendly, and stimulating environment. We have programming to develop kitchen skills for home and work. We offer horticulture experiences, and arts, including mixed media, performing art, and fiber art. We also support wellbeing through health and fitness programming, with regular physical activity in the fitness area. LEARN MORE RESIDENTIAL SERVICES We believe all people should be able to pursue their dreams and have access to a wide variety of opportunities. Our dedicated team supports people in establishing a home — understanding a home is not simply a place to rest one’s head. A home is a place of safety, where you have a voice, the ability to surround yourself with people of your choosing, and the security to express your individuality. LEARN MORE EMPLOYMENT SUPPORTS Our Employment Supports Program combines individuals with intellectual disabilities and autism with community partners to provide paid, meaningful employment. We provide support throughout the entire job search process to ensure individuals earn a competitive wage at a job that matches their interests and training, leading to success. LEARN MORE COMMUNITY ENGAGEMENT At Shadowfax, we understand the importance of being a member of the community, having a valued role, making a contribution to society, and having one’s rights as a citizen fully respected. Working together with our community partners, we are continually seeking meaningful opportunities for the individuals we serve to flourish. We provide the opportunity to build relationships and skills, and contribute to the community, through ongoing volunteering engagements at Meals on Wheels, animal shelters, farms, and other community organizations. LEARN MORE BENEFITS PLANNING As part of our continued commitment to providing comprehensive support, Shadowfax offers Benefits Planning Services. Our certified specialists can assist with navigating complex public benefits and understanding how work can impact them. We provide in-depth guidance on the employment journey. LEARN MORE OUR 2024 NUMBERS Shadowfax is experiencing a tremendous amount of growth and we are excited about the initiatives we have put in place to build a more inclusive world for individuals with intellectual disabilities and autism. Our community and partner outreach continues to expand through our Employment Supports Program and the many volunteer opportunities we offer. We look forward to building our movement, extending our reach, and impacting lives in meaningful ways. For more information about our services, please contact us. We would love to hear from you. 717-854-7742